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  • National government administrative occupationsJob holders in this unit group undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.
  • Local government administrative occupationsJob holders in this unit group undertake a variety of administrative and clerical duties in local government offices and departments.
  • Officers of non-governmental organisationsOfficers of non-governmental organisations perform a variety of administrative and clerical tasks in the running of trade associations, employers’ associations, learned societies, trade unions, charitable organisations and similar bodies.
  • Credit controllersCredit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.
  • Book-keepers, payroll managers and wages clerksBook-keepers, payroll managers and wages clerks maintain and balance records of financial transactions, oversee the operation of payroll functions and calculate hours worked, wages due and other relevant contributions and deductions.
  • Bank and post office clerksBank and post office clerks deal with the payment and receipt of money, cheques and other routine financial transactions and open and close accounts. They advise upon financial products and services offered by banks, building societies and post offices.
  • Finance officersFinance officers oversee book-keeping, general accounting and other financial and related clerical functions mainly within local government and a variety of public sector organisations.
  • Financial administrative occupations n.e.c.Job holders in this unit group carry out a variety of finance-related administrative functions not elsewhere classified in MINOR GROUP 412: Administrative Occupations: Finance.
  • Records clerks and assistantsRecords clerks and assistants maintain and update electronic and/or hard copy documents, correspondence and other records, and organise their storage.
  • Pensions and insurance clerks and assistantsPensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.
  • Stock control clerks and assistantsStock control clerks and assistants receive orders from customers, prepare requisitions or despatch documents for ordered goods, maintain and update records, files and other correspondence in relation to the storage and despatch of goods.
  • Transport and distribution clerks and assistantsWorkers in this unit group perform various clerical functions relating to the transport and distribution of goods and freight.
  • Library clerks and assistantsLibrary clerks and assistants classify, sort and file publications, documents, audio-visual and computerised material in libraries and offices.
  • Human resources administrative occupationsJob holders in this unit group provide administrative support for the human resources (HR) operations within organisations.
  • Sales administratorsSales administrators provide support to the process of selling equipment, materials and other products or services.
  • Other administrative occupations n.e.c.Job holders in this unit group are responsible for recording, filing and disseminating information for a business, organisation or individual not elsewhere classified in MINOR GROUP 415: Other Administrative Occupations
  • Office managersOffice managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)
  • Office supervisorsOffice supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of commercial, industrial and other non-governmental organisations and public agencies.
  • Medical secretariesMedical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.
  • Legal secretariesLegal secretaries file and maintain legal and other records, transcribe notes and dictation into typewritten form and perform other routine clerical tasks in legal practices.
  • School secretariesSchool secretaries provide administrative support in schools by keeping and maintaining school records and performing a range of routine clerical tasks within the school.
  • Company secretariesCompany secretaries (excluding qualified chartered secretaries) file and maintain company records, translate notes and dictation into typewritten form and perform other clerical tasks within commercial organisations.
  • Personal assistants and other secretariesPersonal assistants and other secretaries provide administrative and secretarial support to individuals, departmental or management teams within organisations.
  • ReceptionistsReceptionists receive and direct telephone calls and visitors to commercial, government and other establishments.
  • Typists and related keyboard occupationsJob holders in this unit group type letters, memos, reports and other documents from draft, handwritten or dictated matter, using appropriate software packages.